Services
ExtraNetworks offers both development services and support of our CreditPort product.

Support and Service
If you are having difficulty accessing the CreditPort system, please call 1-800-456-6867 and ask for a customer service engineer. If after hours, and no one answers your call in person, please be sure to leave a message. Messages are continually checked, even during off hours.  CreditPort customers are notified in advance, via email, of any scheduled maintenance. Maintenance almost always occurs during off hours. Click Here to view our frequently asked questions.

Custom Services and Development
If you need your CreditPort customized, please call 1-800-456-6867 and ask for CreditPort development services.  If you have a question about how to use the system, ask for customer service.  If your question is about billing from the credit bureau, or your subscriber information, please call the credit bureau directly and ask for your representative.

If you have been declined credit...
CreditPort does not make decisions on whether to extend credit offers to you. If you have been declined credit, please contact the organization who declined to offer you credit.  Ask them who the reporting credit bureau is, and how to contact them.  ExtraNetworks cannot help you with these types of inquiries. If you wish to contact a credit bureau, their websites can be found here:  Trans Union, Equifax, and Experian.

To receive a personal copy of your credit report, write:

• Equifax Information Service Center, P.O. Box 740241, Atlanta, GA 30374-0241.
  Or call: 800-685-1111.
   
• Experian (formerly TRW) Consumer Assistance, P.O. Box 2104, Allen, TX 75013-2104.
  Or call: 800-682-7654.
   
• Trans Union Consumer Relations, 760 W. Sproul Road, P.O. Box 390, Springfield, PA 19064-0390.
  Or call: 800 888 4213

Y2K Information
Click here for information regarding Y2K.